Sirix offers a solution to this problem, alarm video verification. We probably do not need to mention that alarm response times by emergency services are long. Most of the time police officers do not prioritize these types of calls because of the high incidence of false alarms. Moreover, because false alarms happen so frequently, police officers will often finish what they are doing before responding, and will not arrive on scene with any sense of urgency. In some cases, police officers can take up to two hours to arrive on scene.
The problem is that theft often takes less than five minutes. Once the police arrive on scene, officers usually just assess and report damages. To have a working solution, response times need to be instantaneous. This is what Sirix offers—live alarm video verification.
How it works
What can I do to avoid false alarms?
Tips for reducing false alarms
- Know your system
During installation, ask questions and ensure you understand how to operate the security system before the technician leaves. Insist that the keypad be easily accessible from the exit point and the arming delay is set for a reasonable period.
- Maintain “call lists”
Keep your “call list” up to date with current phone numbers for you and your contacts. With the right contact information, monitoring stations can be proactive in determining if emergency response teams should be dispatched to your home.
- Schedule annual inspections
Request annual maintenance inspections to ensure proper performance of the security system. Also, be sure to replace the battery every three to five years.
- Properly train users
Ensure all family members and others who have a key to your residence are trained to properly use your security system and know the passcode and your monitoring station’s phone number in case the alarm is accidently set off. Never give a key to someone who is not familiar with the system.
- Monitor changes in the home
After any changes in the household, contact your security provider to ensure they won’t affect the security system. New pets that enter an armed room or plants or curtains placed too close to drafty areas can trigger a false alarm.
* This text was taken from CANASA.